Refund Policy

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Refund / Product Return Policy (Photography Products + Photo Shoots)

Physical Products (prints, albums, wall art, etc.)
All sales are final. We do not offer refunds.

Damaged items (exchange only): If your order arrives damaged, contact us within 24 hours of delivery with your order number and clear photos of the damage and packaging. If approved, we will provide a prepaid return shipping label and send a replacement once the damaged item is received.

Not eligible: Damage reported after 24 hours, normal wear and tear, accidental damage, or items marked final sale.

Photo Shoots / Sessions
Session fees and deposits are non-refundable and reserve your date and time.

Rescheduling: You may reschedule once with at least 24 hours’ notice, subject to availability.

Late arrivals / no-shows: Late arrivals may shorten the session. No-shows forfeit the session fee/deposit.

Cancellation by photographer: If I need to cancel due to illness, emergency, or severe weather, you may choose a full refund or reschedule.